HELP & FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
Everything you need to know about TRIONIX GSM, credits, unlocking and licenses.
How do I download and install TRIONIX?
Go to the Download page, grab the latest version (Portable or Setup), then run TRIONIX_TOOLS.exe. Compatible with Windows 10 and 11 (64-bit). Install the provided USB drivers before connecting a device.
How do credits work?
Each successful operation debits a number of credits shown on the Status and Pricing pages (e.g. Samsung FRP = 2 cr). You top up your balance via WhatsApp or a voucher. VIP members have unlimited access (0 credit).
How do I activate a voucher / top-up code?
Log in to your Client Area, Activate a Voucher section, enter the code you received and confirm. Credits are added to your balance instantly.
What is HWID locking?
Your license is tied to one PC (HWID) for your security. If you change PC, request an HWID reset via support (free for Pro and VIP packs).
My model is not in the list, is it supported?
The model list keeps growing. TRIONIX also supports thousands of devices via universal BROM, EDL and Diag detection. Contact support to add your scatter or firehose.
Is unlocking safe for the device?
Yes. Our engines use a Zero-Brick system and validated signatures. Follow the mode instructions (BROM, EDL, MTP) for each model to avoid any error.
How do I become an official reseller?
Go to the Resellers page then contact us. You get a reseller area, degressive wholesale pricing and a voucher generator.
What are the support times and channels?
Support available via WhatsApp, Telegram, Live Chat and our community pages. Credit top-ups are usually processed within minutes.
Didn't find your answer?
Our team replies quickly on WhatsApp or via Live Chat.